- Transparency:
- Clearly communicate terms, conditions, pricing, and return policies to customers. Ensure that product descriptions, advertisements, and promotional materials accurately represent the goods or services provided.
- Fair Treatment:
- Treat customers with respect and professionalism. Provide high-quality products and services that meet or exceed expectations. Establish efficient and responsive complaint resolution mechanisms to address customer concerns promptly.
- Misleading Practices:
- Prohibit false advertising, hidden fees, and deceptive marketing tactics. Commit to honest communication and avoid exaggerations or omissions that could mislead customers.
3. Customer Protection
< 1 min read
Updated on January 23, 2025