For The Public
We are here to help you understand the next steps, and whether complaining to the hrbr is right for you.
Your rights
Here are the key legal rights consumers have against companies:
Consumer Protection Rights:
Right to receive products/services as advertised. Protection against false advertising and deceptive practices. Right to return faulty goods. Rights regarding product safety and quality Protection against unfair contract terms.
Data Privacy Rights:
Right to know what personal data is collected. Right to request data deletion. Right to opt out of data sharing. Right to be informed of data breaches. Control over how personal information is used.
Financial Rights:
Protection against unauthorized charges. Right to dispute billing errors. Rights regarding debt collection practices. Protection against discriminatory pricing. Right to fair lending practices.
Contract Rights:
Right to enforce contractual agreements. Protection against breach of contract. Right to cancel certain contracts within cooling-off periods. Rights regarding warranty claims. Protection against hidden fees/charges.
Legal Recourse Options:
Right to file complaints with consumer protection agencies. Right to pursue legal action in court. Access to small claims court for minor disputes. Right to join class action lawsuits. Right to seek compensation for damages.
Advice
Here are crucial pieces of advice when dealing with a suspected scam company
