Our Regulation

HRBR provides businesses and fundraising organisations with a range of regulatory solutions, including access to our compliance hub, joining the trusted business database and comprehensive regulation services.

Why Your Business Should Join Our Regulation Database?

Your customers want to work with businesses they can trust. The Trusted Business Regulation Register is a database of UK companies that have shown a commitment to being monitored by the UK’s leading regulation service.

Gain instant customer trust and credibility.

Drive more sales, donations, positive reviews, and higher order values.

Stand out as the trusted choice over your competitors.

Unrivalled support

Every customer receives their own dedicated Account Manager to support them through their journey with HRBR.

HRBR works with all UK businesses and charity organisations that want to demonstrate their dedication to regulation and customer trust, enhancing their credibility and standing out in both regulated and unregulated industries.

Businesses should consider getting regulated by multiple regulators to enhance their credibility and demonstrate a comprehensive commitment to compliance. Being regulated by various authorities not only ensures that a business meets a wide range of industry standards but also reassures customers, investors, and partners of its dedication to maintaining ethical practices and quality control. This multi-regulatory approach can lead to increased trust and confidence, opening doors to new markets and opportunities while also reducing risks of legal penalties and reputational damage. Additionally, it provides a competitive edge by showcasing the business’s adaptability and resilience in adhering to diverse regulatory environments.

The Problem For Unregulated Businesses!

When customers are deciding whether to use your business, they often face several concerns that can cause hesitation, especially when it involves:

 

  • Handing Over Large Sums of Money: Customers get nervous about making significant financial commitments to a business they are unfamiliar with. They worry about whether their money is safe and if the business will deliver as promised.

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  • Committing to Contracts: Signing contracts with an unknown business can be daunting. Customers fear being locked into agreements without certainty about the quality or reliability of the services or products they will receive.

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  • Uncertainty About Receiving Promised Goods/Services: There’s always a lingering question in the customer’s mind—will they actually receive what they’ve been promised? This doubt can deter them from proceeding with the transaction.

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In these situations, trust becomes the most crucial factor. Customers are more likely to choose a business they trust, one that has proven reliability and credibility.

Why Being Regulated Fixes This Problem

By joining the Trusted Business Regulation Register, your business instantly gains a seal of approval that addresses these concerns:

 

  • Increased Trust and Credibility: Being a part of a regulated register shows that your business is committed to upholding high standards, reassuring customers that you are reliable and trustworthy.

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  • Confidence in Transactions: Customers feel safer making financial commitments to a regulated business, knowing that they are dealing with a company that is monitored by a reputable regulation service.

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  • Assurance of Service Delivery: Regulation adds an extra layer of accountability, giving customers peace of mind that they will receive the goods or services as promised.

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  • Dispute Mediation: If something goes wrong between your business and a customer, we can step in to help mediate the situation. Our mediation service aims to resolve conflicts amicably, preventing negative reviews and maintaining your business’s positive reputation.

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By becoming a regulated business, you eliminate the doubts that customers face, making it easier for them to choose your business over others. This trust translates into more sales, better customer relationships, and ultimately, higher revenue.

Why Regulation Is the Highest Trust Factor for Your Business?

In today’s digital world, customer trust is paramount, and regulation stands as the highest trust factor you can add to your business, especially when compared to generic review sites like Trustpilot.

 

  • Scepticism Toward Online Reviews: Your customers are savvy; they understand that some online reviews can be manipulated or fake. While review platforms may give a glimpse into customer experiences, they often do not represent the true, unbiased reality of a business’s performance.

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  • The Gold Standard of Trust: Regulation is not just a badge on your website—it’s the gold standard. By having an independent body actively monitoring your business year-round, you demonstrate a commitment to transparency, accountability, and customer satisfaction that no generic review site can match.

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  • No Negative Impact, Only Benefits: Incorporating regulation into your business operations will not affect your business negatively. Instead, it enhances your reputation, builds customer trust, and positions you as a reliable and credible choice. We work with businesses and fundraising organisations of all shapes and sizes across various industries, ensuring that our regulatory services are tailored to support your specific needs.

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  • Active Involvement Only When Necessary: Our role is primarily in the background, stepping in only if a customer raises a concern. When issues arise, we aim to mediate the situation, seeking the best solution for both parties. This approach not only resolves conflicts efficiently but also helps prevent negative reviews, maintaining your business’s positive image.

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By opting for regulation, you provide your customers with the ultimate assurance that their trust in your business is well-placed, leading to stronger customer relationships and increased success.

Display the Regulation Badge

 

Registering with us and displaying the Regulated Badge shows your commitment to excellent business practice. It means people can have confidence in the way you carry out your activities. You can download the badge and guidelines on its use from our registered users’ area.

 

We take unauthorised use of the badge very seriously. If an organisation displays the badge but is not registered with us, we will seek its immediate removal. If organisations continue to refuse to comply, we will report them to other appropriate regulators and potentially take legal action.

How It Works?

Simple. Fast. Hassle-Free.

Enrolling in the Trusted Business Regulation Register is a streamlined and efficient process, with immediate activation upon completion.

 

Our team conducts digital verification of your business information, eliminating the need for initial paperwork.

 

This hassle-free process takes less than 5 minutes, ensuring you can quickly begin enjoying the benefits without any delays.

*additional documentation may be required throughout regulation

No initial paperwork:

Just a few clicks to complete your registration to join our regulation database.

No delays - digital verification:

The entire process takes less than 5 minutes.

No risks:

You have nothing to lose - only gain credibility, trust and sales.

How do I join the register and get HRBR Compliance Hub for my business?

Our compliance hub and resources are exclusively for businesses that have joined our business register and have opted to be fully regulated by HRBR.

Step 1 - Join our business register

This is the first step to getting your business compliant and regulated. Click here to join register.

Step 2 - Select your regulation package

HRBR offers various regulation packages based on your needs and industry. Select the one that suits your needs best.

Step 3 - Follow the step by step instructions

Follow our simple process, access online training portal, expert resources, chat with our team.

Step 4 - Your business is fully compliant

Display your compliant status on your website and let your customers know your operating at the highest standards.

Start Your Journey Now Towards Becoming Fully Compliant and Regulated

What happens after I Join?

Immediately after completing the register for regulation form, you will be redirected into your HRBR dashboard where you can access a range of features. 

Our team will review and process your application, then your business will appear on our trusted business directory within 1-2 weeks.

Will i need to do any additional work?

No, once our team has received your completed form, you are technically regulated from this point forward. Our team may reach out for additional information if required and you can request assistance at any time.

What industries do you serve?

We serve all industries and charity organisations.

I'm Already Regulated With A Different Provider?

That’s great news! It shows you are committed to operating at high standards. However, being registered with multiple regulators takes your organisation to the next level. We regulate many charities and businesses who have multiple regulators, these companies are typically leading their industry and attract the most public attention. Multiple regulation means more trust, more attention, more supporters, more revenue. 

Do You Only work with high-risk businesses?

The simple answer is No,

 

We class high-risk as:

 

Any business that does any of the following things:

 

  • Sells high-value items,
  • Sells a high volume of goods or services,
  • Runs competitions or giveaways,
  • Collects money for a charitable cause,
  • Provides financial or investment advice,
  • Handles sensitive customer information,
  • Offers services in regulated industries such as healthcare, finance, or legal,
  • Engages in online transactions or e-commerce,
  • Operates in industries with a higher risk of fraud or non-compliance,
  • Manages large-scale events or gatherings.